Tracking Your Order
We ship orders using UPS and USPS. If it has been within 24-48 hours of placing your online order, tracking information may not yet be available. If no tracking information is available after48 hours, please email firstname.lastname@example.org.
View your order history here. (Must be signed in to access.)
If you have any questions regarding a previously placed order, please email email@example.com for a faster response.
Can I Cancel An Order Once It's Placed?
No. Once an order is placed, we are unable to change any items on your order, place additional items on the order, or cancel any part of the order.
In the event that you no longer want or need items that have already been ordered, please refer to our Returns and Exchanges section for more information. Please keep in mind that customized items cannot be returned or exchanged.
Can I pick up my order if I am local?
Unfortunately, at this time we do not allow orders to be placed or picked up at our current location.