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  • FREE Shipping on web orders over $75 details

  • FREE FIT KIT: Size Team. Return in 30 Days. Receive Refund. Details*

  • 50% Off Closeouts! details

  • A reason to Cheer: 15% Off Flash Sale* details

*15% Off Sitewide Sale is valid for only one day. Offer valid for both online and call-in purchases. Discounted prices will reflect on product pages and in shopping cart. No promo code required. All Nike, Nfinity and GK All Star Competition Collection products are excluded from this sale. Offer cannot be transferred, is not redeemable for cash and cannot be applied to previous orders. All items included in sale are limited to stock on hand; no rain checks. Cost of customization is not eligible for online offer; discounts will apply toward the price of blank items only. Terms and prices are subject to change without notice. Offer may be combined with current internet/online offers except Closeouts Sale. Purchase Order purchases qualify for all current promotions. FREE Cheer Saver shipping is available on online orders of $75 or more, some restrictions apply. Purchase Order purchases qualify for all current promotions. Offer valid until Wednesday, November 14, 2018 at 11:59 pm PST.

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Help Section

Shipping Information

How do I qualify for Free Shipping?

For online orders, you qualify for free Cheer Saver Shipping by adding at least $75 worth of products to your shopping cart.

Phone, fax, or mail in orders can qualify for free Cheer Saver Shipping by ordering at least $200 worth of qualifying apparel products.

Cheer Saver Shipping takes approximately 7 to 10 business days to arrive after the order is processed. Any customized items on the order will take additional time.

The Fine Print:

  • The qualifying amount is the total amount of the products purchased before any promotional codes, taxes, and/or shipping is applied.
  • Free Cheer Saver Shipping applies to U.S. delivery addresses in the contiguous 48 states only, and excludes Hawaii and Alaska.
  • Some special product, order, or handling fees may still apply.
  • Free Cheer Saver Shipping may not be used in conjunction with another promotional code unless otherwise noted.
  • If an item on your order becomes unavailable and lowers the total of the order to below $75, shipping charges will apply.
  • Free Cheer Saver Shipping is not available for shipping to PO, APO, FPO, or DPO boxes.
  • We reserve the right to change or discontinue free Cheer Saver Shipping at any time.

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How do I track my order?

Sign in to your account to track your recent online Omni Cheer order.

We ship orders using FedEx, UPS, and USPS.

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What do I do if my tracking information is missing?

Please sign in to your account and check your order history to determine if tracking information is available. If it has been within 24-48 business hours of placing your online order, tracking information may not yet be available.

If no tracking information is available after 24-48 hours, please contact our Customer Service department at 800-299-7822 option 2 for assistance, or send us an email.

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Shipping Options and Rates

Please allow 48 business hours for order processing. Orders placed Friday - Sunday will be received Monday, and processed within 48 hours. Actual delivery time will vary depending on the date your order is received, your location, and product availability. Delivery times refer only to Monday-Friday; Saturday and Sunday are not considered business days. All customized items require 3 - 6 weeks production and processing time, plus shipping.

Sample Cheer Saver delivery schedule (no customized items in order):

  • Order placed on Saturday, September 8, 2018
  • Order begins processing Monday, September 10, 2018 through Tuesday, September 11, 2018 (48 business hours allowed for processing)
  • Order ships Wednesday, September 12, 2018, via Cheer Saver
  • Order is delivered between Friday September 21, 2018 and Wednesday September 26, 2018 (this allows a 7-10 business day shipping window, after processing, excluding Saturdays and Sundays which do not count as business shipping days)

Sample 3-Day OR 2-Day Expedited Service delivery schedule (no customized items in order):

  • Order placed on Saturday, September 8, 2018
  • Order begins processing Monday, September 10, 2018 through Tuesday, September 11, 2018 (48 business hours allowed for processing)
  • Order ships Wednesday, September 12, 2018, via 3-Day OR 2-Day Expedited Service
  • Order is delivered on Monday, September 17, 2018 (3-Day Service) OR on Friday, September 14, 2018 (2-Day Service) (this allows 2 or 3 business days for shipping window, after processing, excluding Saturdays and Sundays which do not count as business shipping days)

Sample Next Business Day Standard Expedited Service delivery schedule (no customized items in order):

  • Order placed on Saturday, September 8, 2018
  • Order begins processing Monday, September 10, 2018 through Tuesday, September 11, 2018 (48 business hours allowed for processing)
  • Order ships Wednesday September 12, 2018 via 1-Day or Priority Overnight
  • Order is delivered Thursday September 12, 2018 by end of day (1-Day Service) or before Noon (Priority Overnight Service) (this allows 1 business day for shipping window, after processing, excluding Saturdays and Sundays which do not count as business shipping days)

Shipping times listed below DO NOT include our 48 hour processing time. Please add 2 days for processing when determining your estimated delivery date. Shipping times below include business days only, and exclude Saturdays and Sundays. Please do not count Saturdays or Sundays as shipping days when estimating your delivery date.

Order Subtotal $1 - $74 $75 - $150 $151+
Cheer Saver (7-10 Business Days) $7.00 FREE* FREE*
Ground (4-7 Business Days) $9.00 $9.00 7% (of subtotal)
3-Day Expedited Service (Business days)+ $15.00 $15.00 10% (of subtotal)
2-Day Expedited Service (Business days)+ $20.00 $20.00 15% (of subtotal)
Next Business Day Standard Expedited Service+ $30.00 $30.00 25% (of subtotal)
Next Business Day Priority Expedited Service+ $40.00 $40.00 35% (of subtotal)

*Free Cheer Saver shipping on orders of $75 or more applies to web orders only. Phone, fax, or mail in orders can qualify for free Cheer Saver Shipping by ordering at least $200 worth of qualifying apparel products (shoe only orders are excluded). Alaska and Hawaii are excluded from free Cheer Saver shipping offer.

+Signature may be required. Please use a shipping address where someone will be present to sign for the shipment.

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Shipping to PO, FPO, APO, or DPO boxes

We are unable to ship to PO, FPO, APO, or DPO boxes.

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Shipping to Alaska or Hawaii

All orders shipped to Hawaii and Alaska will be shipped 2-Day Expedited Service and be charged the associated fee.

Please note that shipments arriving to Alaska or Hawaii may be subject to longer transit times due to the carrier or location of the station.

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Shipping Internationally

Unfortunately, we are unable to ship internationally. We are currently able to ship to addresses within the 50 United States.

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