Please review the following terms that govern your use and purchase of products from our site. Your use of our site constitutes your agreement to follow and be bound by the Terms of Use. Omni Cheer reserves the right, at any time, to modify, alter or update these terms of use.
Site Contents
Occasionally there may be information on the Omni Cheer website that contains errors or inaccuracies that may relate to the products description, pricing and availability. We reserve the right to correct any errors or inaccuracies and to change or update information at any time.
Prices/Charges
Prices and promotions are subject to change without notice. Surcharges are subject to implementation and may vary.
Links
The Omni Cheer website may contain links to other websites that are not under the control of Omni Cheer. Omni Cheer has no responsibility for the linked websites and provides the links solely for the convenience and information of our customers.
Representation of Colors
We have made every effort to display the colors on our site as accurately as possible. However, the actual colors you may see depend on your computer monitor. We cannot guarantee that the display of any color on your computer's monitor will be accurate.
Customized Items
Please review the following terms that govern your use and purchase of products from our site. Your use of our site constitutes your agreement to follow and be bound by the Terms of Use.
Customized items including poms, embroidery, tackle twill, screen printing, and sublimated uniforms are non-refundable and non-returnable. We recommend ordering a Fit kit or sizing samples prior to placing your custom order. Closeouts are ineligible for customization. Please be aware that all customized orders take additional production time and ship after about 6 weeks, plus actual shipping time from the process date. It is your responsibility as the customer to verify that all information submitted for customized items is correct. Please review your entire order carefully and make any necessary corrections before submitting it. Omni Cheer is not responsible for incorrect entries made by the customer. If for some reason you feel the information on the customized items is not correct or you need assistance, please contact us at 800-299-7822.
If you use UDesign or any of our customization tools, you acknowledge that the image you see is only a visual representation, and that the final product may vary; including the letter sizes and final look of the tackle twill for youth and adult sizes. Tackle twill is sized depending on whether the product is a youth or adult size garment. If there are both youth and adult sizes on an order, both tackle twill size groups will be used on their respective garments (youth size tackle twill on youth size garments, adult size tackle twill on adult size garments) so that all uniforms look consistent.
Fit Kits & Shoe Sizers
All Fit Kits and Shoe Sizers must be prepaid. Purchase orders are not applicable. Credit will be provided on fit kit returns when all pieces are returned to our distribution center. In instances where our distribution center does not receive the return, please submit proof of delivery for a credit to be provided. Our return labels provide tracking so we will be able to verify if a return has been initiated for a credit to be approved.
Closeout Products
Closeouts are ineligible for customization.
Returns
Stock products are eligible for returns providing certain conditions are met. Please refer to our Return Policy for complete details. Note that made-to-order and customized products are ineligible for returns.
Order Cancellations
Once your order is placed, it cannot be changed, added to, or canceled.
Free Shipping
Free Shipping applies to all orders of $200 or more shipped within the Continental US when Standard Shipping is selected as the shipping method during checkout. Excludes Alaska and Hawaii.
Information Provided by You
It has been and remains Elite's policy not to accept or consider ideas, comments, suggestions or materials other than those that Elite has specifically requested from you. Accordingly, unless expressly agreed by Elite, Elite does not want you to, and you agree through the use of this Site that you will not, send any drawings, designs, sketches, projects, plans, or other confidential or proprietary information belonging to you or any other entity to Elite through our Site unless specifically requested by Elite (e.g., information necessary to place an order). Please note that, unless expressly agreed by Elite, any unsolicited information or material sent to Elite will be deemed not to be confidential or proprietary. By submitting information and material to this Site, unless expressly agreed by Elite, you automatically grant to Elite (or warrant that the owner of such information and material has expressly granted to Elite) a royalty-free, perpetual, irrevocable, unrestricted, right and license to use, exploit, reproduce, display, perform, modify, adapt, publish, translate, manufacture, market, transmit and distribute or otherwise make available to others such information and material (in whole or in part and for any purpose) worldwide and/or to incorporate it into other works in any form, media, or technology now known or hereafter developed. You also agree that, unless expressly agreed by Elite, Elite is free to use or exploit, any ideas, concepts, know-how or techniques that you send Elite for any purpose, without compensating you in any way.
You shall not upload, post or otherwise make available on or through this Site any information or material protected by copyright, trademark or other proprietary right without the express written permission of the owner of such right(s). You agree to be solely liable for any damages resulting from any infringement of copyright, proprietary rights, or any other harm resulting from such a submission.
Any contact which you may make with Elite, Elite employees or Distributors via this Site must be for an Elite business-related purpose and all such communications are property of Elite, and subject to review and monitoring by Elite in accordance with applicable laws