Sometimes you may need to modify the quantities or items in your shopping bag. We’ve included some steps should you have any difficulty modifying or updating your OmniCheer shopping bag.

Making Changes To The Items In Your Shopping Bag

You can easily remove or edit the quantities of items in your shopping bag. To edit a quantity, make sure you are at the shopping bag screen. To change a quantity of a specific item, type over the number showing in the quantity box with a new quantity, then click the "update shopping bag" button at the top of the page. (For your convenience, the "update shopping bag" button is located both at the top and bottom of the page. Either button can be clicked to achieve the same result.)

There are a couple of ways to make sure you are typing over the number already showing in the box.

1. Double click the number inside the quantity box; make sure the cursor is highlighting the number, then type your new number, then click away from the box.
2. Click once to the right of the number and hold your left mouse button down while moving the mouse to the left so that the cursor highlights the number you want to change. Once it’s highlighted, type the new quantity, then click away from the box.

If you are trying to remove an item completely, type in a zero, then click the "update shopping bag" button. When the screen refreshes, the item, which you changed to a quantity of zero, is removed from your shopping bag. You can verify it has been removed by looking at your subtotal at the bottom of your shopping bag page.

What To Do If Your Shopping Bag Will Not Update
Your shopping bag relies on a web technology called "cookies" so in order to use it, you must have your Internet settings configured to accept cookies. Most people DO NOT turn this feature off especially if they frequently use the web for shopping. However, if you experience problems using our shopping bag, it could be because of your Internet cookie settings.

We have found that in cases where a shopping bag is not updating properly, sometimes the best solution is to delete your cookies from your temporary Internet files. Deleting your cookies is what we consider a last resort, because it will clear out any items already placed in your shopping bag. Remember that once you have deleted cookies you will have to start fresh and select all of the items you want to purchase, placing them in your shopping bag again. Please see the next section for browser specific instructions.

How To Delete Cookies From Your Temporary Internet Files

Internet Explorer Browser
If you are using Microsoft’s Internet Explorer browser, at the top of the window you will see a row of menu selections.

1. Click on "Tools", then "Internet Options", to open the Internet Options window. On the "General" tab, you will see a section for Temporary Internet Files.
2. Click the button titled "Delete Cookies." An alert window will pop-up asking you if you are sure you want to delete all cookies from your Temporary Internet Files.
3. Click "OK."
4. Click "OK" again to exit the "Internet Options" popup.
5. Close your Internet Explorer browser window. (Completely exit the web browser.)
6. Reopen your Internet Explorer web browser and navigate back to the OmniCheer website. Your shopping bag will be reset to $0. You can then re-select the items you want to purchase and proceed to checkout.

AOL Browser
If you are using the AOL browser:

1. Click on the "Settings" button near the top of the browser screen.
2. In the "Settings Main" popup, click the "Internet (Web) Options" link to open the "AOL Browser Settings" window. On the right side of the page, click on "Use Your Internet Explorer Settings to set advanced browsing options."
3. Follow steps 2-5 for Internet Explorer.
4. Click the "Save" button.
5. Close your AOL browser window. (You do not need to sign all the way out of your AOL service.) Navigate back to the OmniCheer website. Your shopping bag will be reset to $0. You can then re-select the items you want to purchase and proceed to checkout.

Netscape Browser
If you are using the Netscape browser:

1. Click "Tools" on the menu bar at the top of the page.
2. Click "Options", then click the "Privacy" icon (padlock)
3. Click the + sign next to "Cookies."
4. Click "Clear". An alert window will appear with the message "This will permanently delete cookies. Do you wish to proceed?"
5. Click the "OK" button to proceed.
6. Click "OK" on the Options – Privacy popup window to close it.
7. Completely close out of the Netscape browser. Reopen the browser, and navigate to the OmniCheer website. Your shopping bag will be reset to $0. You can then re-select the items you want to purchase and proceed to checkout.

Mozilla / Firefox Browser
If you are using the Mozilla Firefox browser:

1. Click "Tools" on the menu bar at the top of the page.
2. Click "Options" then click "Privacy" icon (padlock)
3. On the "Cookies" tab, click the "Clear Cookies Now" button.
4. Click "OK" – to close the window and save your settings. Completely close out of the Mozilla Firefox browser. Reopen the browser, and navigate to the OmniCheer website. Your shopping bag will be reset to $0. You can then re-select the items you want to purchase and proceed to checkout.